Our Montana Family
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Thank you for coming to our website. It is my hope that when you put your mouse down and decide to take action for your facility needs, that we’ve given you enough information for you to make PSI your first call for your specialty contracting needs.
I formed PSI to provide a better, more polished product for our customers in the power and petrochemical industries. To provide “old school” service that was based upon a handshake, and where a service company does just that, provide service. Not only provide service, but provide only the best service, with spot-on pricing, punctuality, professionalism and utilizes a “service with a smile” approach. The company, much like myself has modest roots, remains humble in its demeanor and yet is very driven to succeed and be the very best at what we do.
Meet Mona Thayer. The other half of the President of PSI, Tom Thayer, Mona is our CFO and makes sure we all know where the money goes. Mona is also our party planner, designer, remodeling expert and fashion designer for any/all swag. On top of those things, she is also etiquette enforcer, and some would even say the voice behind the voice. She basically keeps everyone “on point” with our policies, protocols, expenditures and makes sure we are all trying to do our part in saving the earth by recycling. Mona is also the rock that tipped the decision scales in 2003 and pushed me to put our company on the map. Without her assurance then and continued drive now, PSI wouldn’t be the company it is today. You could say she puts the “power” in our Power Team.
Sean has over 13 years of specialty contracting experience and has been with PSI for over 10+ years. Sean started in this industry at a very young age, so despite barely being in his 30’s, Sean has collected decades of experience and has earned his right to manage all of PSI’s territory offices. Sean is a life-long Montana native and grew up in the farm fields just outside of Billings right near the PSI corporate office.
Sean has obtained training and certification in just about every service line PSI has to offer. From Leak Sealing to Hot Taps and Line Stops, Sean’s mastery of these services lines is the baseline that provides him the knowledge to lead our offices to provide only the pinnacle of services to our valued customers.
Sean has the unique background in that he apprenticed at PSI while he was in high school. Seeing things literally from the ground up, as well as working his way up with hard work, dedication and a zest for specialty contracting, Sean’s vision for the future of PSI sets us all up for success. Customer service is core to Sean’s beliefs, and he is our cheerleader to our troops that quality customer service is not easy but is worth it every time and is the only service acceptable here at PSI. Give Sean a call and see what he can do for your specialty needs.
Shane is new to the Montana region by way of Washington state. Shane is originally from Northern California, where he was born and raised. Shane is our Operations Specialist and will be the “go to” guy, handling all daily operations for the Montana region.
He brings nearly 12 years of specialty contracting experience experience in the industry over to PSI. His background includes mechanical repairs in the industrial, oil and gas as well as the power industries. Shane is also a Master Techncian, very skilled in all aspects of our PSI services.
He is joined in Montana by his wife Nikki and 8-year-old son Arie, He has an array of hobbies including target shooting, classic cars, and motorcycles, just to name a few. Shane is our new “Leader” in MT and brings his maturity, experience and calming influence to the table as he runs the talented group of techs in the MT territory.
Mike has been with PSI since Late 2014, when he moved over to Billings, MT from Chicago to join our work family.
Mike has been working in the petrochemical industry since he was 19 and has developed quite a few specialty skills over the years. Mike’s certified in multiple PSI service lines such as Isolation/Hydros and torqueing and on-stream leak sealing.
“Bosse” as we refer to him, is another part of our very talented and exciting MT crews. Committed, caring and very personable, Mike is a favorite of our customers and is usually asked for by name when they call in for service work. We enjoy seeing Mike’s bright, smiling face every day around here. He just brings joy to everything he does and is a superb member of our Plant Services, Inc. family.
Twila is a Montana native and has lived in Billings for 20 years. Twila previously worked at Post Frame Specialists for 5 years and became acquainted with Thomas and Mona Thayer, as they were the original owners before selling Post Frame Specialist in 2013.
While she loved her time there, Twila was excited to take an opportunity to join the PSI family in 2017 and be reunited with the Thayer’s. Twila really enjoys her job and the people that she works with. Twila also loves that she can bring her 4-legged assistant Oreo to work with her. Oreo, a female boxer, is the official office mascot and considers herself also to be the official greeter when visitors come, usually covering them with multiple kisses.
In her time away from PSI, Twila enjoys spending time with her family and friends, riding horses, watching rodeo, bike riding, camping, fishing and swimming. She is attempting to learn and enjoy the game of golf as it affords her quality time with her son Zack and her sweetheart Tom. No, not that Tom, a different Tom.
Joe Best is our Customer Relationship Specialist. He started with PSI in October of 2018. Joe brings 22 years of experience in the customer service/relationship field. Joe is here to make sure your experience with PSI is a positive one.
In his spare time Joe likes to dabble in photography and making videos. His real passion is chasing bugling bull elk in September with his bow. Joe is married to Shyla and together they have six kids and two furry children as well.
Joe is truly a people person and has a passion for customer satisfaction. Let Joe know if there is anything, he can do for you.
Shyla Best is our Corporate Office Manager in Worden, MT. She is married to Joe Best, PSI’s Customer Relations Specialist and has been with PSI since July of 2017.
She brings 8 years in the administration field to PSI along with 20+ years in the service industry.
Being the oldest of 7 kids in her family, a wife and a mother, lends to her abilities as a manager and multitasker, wearing several hats at once.
When she is not at work, you might find her searching curbs and FB for the next treasure of used furniture that she can breathe new life into with a little imagination and a coat or two of paint.
Zach is quickly learning all of the ins and outs of specialty contracting and will be getting certifications in our services lines before you know it. Hard-working and always eager to jump in, Zach fits in very nice with our MT crews.
Zach rounds out our very talented and exciting crews in MT. Not only is Zach working full-time for us, he is also a military man. Zach keeps up with his commitment in serving our country by attending regular training with his military family. We are thankful to not only have Zach as a part of our team, but also very thankful for his commitment to defending our country.
Nathan Ellestad is a Lead Tech with PSI. He has been with PSI for five years and continues to prove how invaluable he is. Nathan is definitely a leader and is not afraid to take on any task. Nathan is a certified Diamondwrap installer and very proficient in all aspects of the work we do. Nathan and his wife Nickole along with their two children, Treygen and Ziah make their home in Billings, MT working out of the corporate office in Worden, MT. In his free time Nathan enjoys riding his Harley, playing golf, bird hunting, camping, and coaching baseball and football. However, his favorite activity is just spending time with his family.
Ryan Walton came to be a part of the PSI family in March of 2021. Ryan is originally from Portland, Oregon. Ryan is an Assistant Tech and proving to be a very valuable asset to PSI.
Ryan Joined the Airforce when he was 19 years old. During his time in the Airforce, he was stationed to the missile field in Great Falls, Mt. After he finished his time in the Airforce, Ryan went to work for Calumet Refining in Great Falls doing non-destructive inspection. After spending some time in that position, he moved over to the mechanical side of the oil and gas industry.
Ryan said that he really enjoys working at PSI, and he is very grateful to be a part of this company. He also said that he feels like it truly is a family atmosphere. Ryan is a great addition to PSI. He exemplifies commitment, politeness, and work ethic. We are happy to have him here at PSI and look forward to watching him grow and advance.
Rick joined PSI in March of 2021. Rick moved to Montana two years ago, from Savannah, GA. Rick has worked in the industry for 19 ½ years, and decided it was time for a change, and so made the move over to PSI. Rick was born in Evanston, WY. He is married to Stacey, and they have a 9-year-old daughter Kassandra. Rick also has 4 grandkids and enjoys spending time with all of them. When Rick is not working, he enjoys creating things in his shop. Metal and wood are his two favorite things to use to create original works. His family and him also really enjoy going camping in what Stacey calls, their 1979 vintage camper. We are glad to have Rick here at PSI. He is an extremely hard worker, and is exceptionally good at being a problem solver, both at the shop and out in the field. Ricks experience in the industry is an asset to PSI and we look forward to many more years of working with Rick.
Jeff, or as we call him “El Hefe” keeps anything and everything running and repaired at our corporate office location. Jeff has been with PSI since March of 2018 and is a godsend when it comes to fixing things. An ex Geek Squad member, Jeff comes in very handy when anything electrical goes out, as well as that, he can do wonders with wood.
Jeff lives in Billings and has a beautiful wife named Becky and they have two daughters that keep them running constantly on weekends. Jeff loves his St Louis Cardinals and also enjoys watching his Kansas City Chiefs on Sundays. An avid biker, he loves to go riding every chance he gets and regularly attends the Sturgis bike rally each year.